Refund policy
At MA Perfume, your satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return under the following conditions:
-
Returns are accepted within 14 days of delivery.
-
Items must be unopened, unused, and in their original packaging.
-
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
-
To start a return, please contact us at support@maperfume.com with your order number and reason for return.
-
Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect the returned product.
Please note: For hygienic reasons, opened or used perfume bottles cannot be returned.